BestCasinoGuide Review Of VC Casino — The Best Online Casino Pick Of The Week - TheBestCasinoGuide.com
This week we will be reviewing VC Casino. VC is named for Victor Chandler, one of the most famous English bookmakers with decades of experience in the gambling industry. Chandler was one of the very first to recognize the potential of the Asian marketplace and began taking bets from far-eastern customers in the early 1990’s. Chandler was described in The Mail on Sunday on 22 April 2007 as “About as far as you can get from the traditional image of a bookie. Charming, modest and a gracious host, he has the air of an archetypal middle-aged English company chairman…” In reaction to the high taxes in the U.K., Chandler moved his entire operation to Gibraltar in 1999 and in 2003, he opened his online gambling website. Unlike many of the better known online casinos, VC does not offer 100’s of download and install games. Instead the online casino games are all no download, instant play games. Offering quality over quantity, VC Casino offers a full range of exciting Online Casino Games with state of the art graphics and game play. But VC has much more to offer players. The casino is broken into 5 sections, all accessible through one account. The sections include the Victor Chandler sportsbook, a live, streaming video based casino, an online casino, online poker games and financial spread betting. Let’s take an in-depth look at VC Casino using the http://www.thebestcasinoguide.com/ 15 point checklist and see what this online casino has to offer its players.
1. Is the casino licensed by a recognized gambling jurisdiction and / or a national government and are all business ownership details available to the public?
VC Casino is licensed by the Government of Gibraltar. The contact address is Victor Chandler, Leanse Place, 50 Town Range, Gibraltar.
2. Does the casino offer 24 / 7 easily accessible, helpful, polite, live customer support?
24/7 Customer Support is available by email, telephone and toll free telephone for the U.K.. On the occasions we used customer support, we found it to be quick, polite and effective in solving our issues and answering our questions. Support personal were business like and not overly chatty.
Customer support contact details as found on the website:
“If you are experiencing a problem with the Casino, your account, or you would simply like some advice from the house you can get in touch in several different ways. You can contact our customer services team 24/7 via e mail or phone which ever suits you best. The contact details are as follows:
Contact customer services by telephone on:
UK freephone: 08000 612662
From outside the UK: 00350 20006050
Contact customer services by email on: vccasino@vcint.com”
3. Does the casino have an unblemished reputation on gambling websites and are the vast majority of user comments about the casino positive?
The casino has many positive reviews on the internet and the vast majority of user comments are positive.
4. Is the casino on any rogue casino lists or casino blacklists?
The casino is not on any rogue casino lists or casino blacklists.
5. Are all user data and transactions securely stored, encrypted, password protected and only accessed by approved casino employees?
Here is the Security and Privacy policy of the casino:
“All of the data collected is stored in a secure and protected environment and is correct as it is provided. You are entitled by law to have a copy of the data recorded and to have any errors corrected.
All reasonable steps will be taken to ensure that any processing of your data will adhere to the strictest standards of security and accuracy.
Disclosure of your personal data will only take place in accordance with applicable laws. Such disclosure will primarily be to other Victor Chandler companies, Victor Chandler business partners and consultants, and suppliers (e.g. card processing organizations) that are engaged to carry out financial or other processing on our behalf.
It is not our policy to sell your information to any third party.”
6. Does the casino offer a wide variety of easy, secure methods of deposit for all transactions?
Deposits may be made by Visa, Mastercard, Neteller, Paypal, Ukash, Eco, Moneybookers, Western Union and Diners Club.
7. Does the casino offer prompt, easy payment on your winnings and on your account balance? Are payments made in full unless the gambler is informed of and agrees to split payments in advance?
Withdrawals may be made by Visa, Neteller, Paypal, Moneybookers, Bacs and Wire Transfer. Limits vary from £ 3,000 to No Limit depending on the method of withdrawal. Be aware that these limits may be different from your personal transaction limits. Check the casino website for more details or contact customer support.
8. Does the casino provide free, detailed tracking of your deposits, game play, winnings and losses?
Yes; All you records are available on request.
9. Does the casino have a full variety of betting options and a wide range of bet denominations? Are the odds and payout percentages clearly posted? Does the casino charge hidden fees on any bets?
Yes; There is a full range of betting options and denominations available with no hidden fees. Odds are clearly posted.
VC Casino is a member of IBAS.
“The Independent Betting Adjudication Service (IBAS) acts as an impartial adjudicator on disputes that arise between betting/gambling operators and their customers after they have been through the operator’s own internal dispute procedures and if a deadlock exists. The IBAS Panel of betting experts apply their specialist knowledge to the facts and adjudicate by reference to the operator’s own terms and conditions but do not rule on complex legal issues. As well as offering effective dispute resolution procedures, IBAS also check that operators have complied with the standards set by the Gambling Commission and with the IBAS terms and conditions of registration. IBAS rulings are binding on all parties, without prejudice to any legal proceedings that may be commenced subsequently.”
10. Does the casino offer exciting bonus programs and other incentives? Does the casino also offer loyalty points and a VIP program for its members? Do these programs have reasonable play requirements? Are gamblers forced to accept a bonus?
Here are the promotions for June, 2010 from the casino’s website:
A. “100% Instant Deposit Match Welcome Bonus for all New Customers…
As a new customer to Victor Chandler’s Online Casino you can receive up to £100 absolutely FREE! Plus it’s instant gratification here at the UK’s No.1 Online Casino… Simply deposit funds directly into your Casino wallet (or transfer funds from one of your other Victor Chandler product wallets) and Victor will automatically match your first deposit.
B. June Member’s Bonus…
In-between World Cup matches keep earning your Gaming Member’s Bonus!
At Victor Chandler Casino, Games and Live Casino we don’t expect our loyal players to miss a minute of the long awaited World Cup in South Africa but make sure you don’t lose out on this month’s bonuses either. Schedule Casino, Games and Live Casino play in and around the World Cup and earn from £5 – £3,000 in bonus cash every week. All play, across the three great gaming sites will contribute towards the level of bonus you get!
Not only do we give away hundreds of thousands of pounds in FREE CASH every month, it is also a very straightforward promotion to qualify for. There are no hoops to jump through other than just doing what you enjoy doing – play in the Casino for real money on a regular basis and you will be rewarded with a weekly bonus amount that reflects your game play.
The weekly loyalty based payments are calculated by taking a number of factors into consideration… In no particular order of importance, these factors include:
• Deposits – Victor likes to see players play with their own cash and not just promo cash or other bonuses…
• Frequency of play – The more you’re seen on the sites the more you’re remembered….and Victor never forgets a username
• Types of games played – Victor loves his Slots and also seeing players trialling all the new games available like WORLD CUP HEROES & WORLD CUP TOP TRUMPS…
• Wagering – The more that you play, the more bonus cash Victor is likely to pay
• Profit / Loss – Winning customers get rewarded but losing customers will earn a little bit more…
C. Beat Victor
Victor continues to operate in the Casino every Thursday and Sunday and if you come out on top he will be crediting you with an extra 10% FREE CASH on your winnings.
On Thursday’s Victor will be dealing the cards at the Trey Poker (Three Card Poker) table and adding an extra 10% FREE to all winning players accounts.
On Sunday’s Victor’s favourite Video Slot, Devil’s Delight, will be topping up all winning players with an extra 10% FREE.
So…do you think you have what it takes to beat Victor in his own Casino? Join him every Thursday and Sunday to find out and to take advantage of this fantastic promotion!
D. Cash Drops
As you know, Victor likes to reward his loyal casino customers and now he is becoming even more generous. In addition to the weekly Member’s Bonus payments, Victor is personally dropping cash into multiple accounts on a daily basis. Daily cash drop payments vary from anywhere between £5 and £500…so keep checking your account as you may have received a bonus without even knowing!
E. Welcome to the Victor Chandler VIP Lounge…
…however, ‘If your names not down, you’re not getting in’
All players at Victor Chandler Casino can earn their invitation into the VIP lounge to enjoy some fantastic casino benefits, so make sure you don’t miss out…
To earn your invitation you just need to play your favourite casino games daily, weekly and monthly and you could be spotted as a potential VIP Player… Our own Victor Chandler Casino VIP Manager will look into all casino play on a daily basis and give players a rating dependant on the players frequency (how many times per week a player plays), player deposits per day, player’s turnover per day and the type of games played.
There are several benefits to being a VIP Player at Victor Chandler Casino. VIP’s enjoy;
* Monthly VIP Bonuses awarded at the end of each calendar month, on top of the superb weekly Member’s Bonus
* Enhanced promotions and random cash drops
* Fantastic VIP hospitality opportunities around top sporting events
* Direct contact with our Casino VIP Manager to deal with any issues you may have…
F. Player Points – COMING SOON!
Points = Prizes… and player points based promotions will be available at Victor Chandler casino very soon. You will be able to accumulate points as you play your favourite games and then at the end of each month convert these points into cash. We will notify you as soon as you can start cashing in your points.”
11. Does the casino provide clearly written rules easily found on the casino’s website? Do these rules and terms cover all aspects of the casino’s policies and are they written in plain, easy to understand language?
Yes. Terms and Conditions and Rules and Regulations are clearly posted on the casino’s website in plain English and in great detail.
12. Does the casino use reputable software makers? Do they provide both installable games and no install required, instant play games?
The software is by Net Entertainment, a well known gambling software developer that specializes in instant-play games. The games require no download and have excellent sound and graphics. The software is stable and the game controls are simple and easy to understand and use.
13. Does the casino have a full selection of exciting gambling games? Do they add new games on a regular basis?
VC Casino made the choice to use all instant play games and stress quality over quantity. There is a selection of over 100 online casino games including Slots, Progressives, Roulette, Video Poker, Blackjack, Baccarat, Pai Gow Poker, Red Dog, Craps and Various Casino Poker Games. There is also a sportsbook, a streaming video live casino offering Blackjack, Baccarat and Roulette, the VC Poker Room and a financial spread betting section.
14. Does the casino offer gamblers the option of trying the games at no risk; using play money?
Yes.
15. Does the casino provide a quality website that looks good, is regularly updated, is easy to navigate and contains all necessary information? Is the website free of lag? Do they engage in any spamming? Does the website contain any deceptive links or pop-ups?
The website has a modern appearance with sharp, good looking graphics. It is broken down into sections for the sportsbook, financial spread betting, poker, online casino and live, streaming casino. The website is offered in several languages. There are no pop-ups or deceptive links and they do not engage in spamming. The website is easy to navigate, free from lag and packed with useful information.
Special Features, Upcoming Events, Hot New Games and News:
As announced on the casino’s website:
The New Victor Chandler Casino – The Future of Desktop Gaming
Here are some of the exciting new features and functionality Victor Chandler Casino has recently introduced…
Single Account, Multi-Wallet
To help you manage your funds and monitor your casino play, Victor Chandler now operates with single account, multi-wallet functionality. Therefore to play any of the new casino games, you will need to either ‘Deposit’ directly into your casino wallet or ‘Transfer’ funds from one of your other product wallets.
Your Single Account is split into the following three wallets:
* Casino Wallet
* Sportsbook, Games & Live Casino Wallet
* Poker Wallet
Brand New Website
Can you make the ‘Latest Winners’ section of the new Victor Chandler Casino home page? Do you fancy winning a life changing amount on one of our new slots? Watch as the Progressive Jackpots grow and choose the best value casino game to play.
Find your favourite game easily through the menu tabs on the left: ‘Favourites’, ‘Table Games’, ‘Poker Games’, ‘Video Slots’, ‘Classic Slots’, ‘Video Poker’ or alternatively navigate directly to them through the ‘Instant Play’ drop-down menu.
Over 100 New Games
Table games, poker games, video slots, classic slots or video pokers, there is something for everyone at the new Victor Chandler casino.
Great Value Promotions
With monthly give-away’s of over £250,000 and daily cash drops, Victor Chandler Casino has always offered fantastic value promotions. However now things are even better…new players can take advantage of the 100% instant deposit match welcome bonus and we’ll also be introducing fee spins and player points based promotions.
Instant Play
Log-in to the Casino website and you are literally only one click away from the action. Whether it be taking a seat at the Blackjack table or watching the spin of the Roulette wheel, one click of the button and you can be playing for real money at the casino game of your choice.
Summary:
VC Casino is a first class product offered by one the most successful and respected English Bookmakers. They have established a reputation for honesty and fairness and for running a professional online casino. All this is combined into one account offering a sportsbook, live streaming casino, poker, online casino games and financial spread betting. The support is prompt, professional and effective and they offer a wide range of banking options. The software is all instant play and there is good selection of over 100 fun to play online gambling games. There is also a solid but not spectacular bonus program and a good looking website. All in all VC Casino is a fine place to gamble especially for those players who don’t want to install software in order to play. This plus access to other Victor Chandler Products like the Sportsbook, Poker Room and financial spread betting makes this a casino worth trying. We are happy to give VC Casino the http://www.thebestcasinoguide.com/ seal of approval with an 90 out of 100.
PLUS:
All the online casino games are available as instant play games.
A good choice of banking options.
Access to a sportsbook, poker room, casino games, live streaming casino and financial spread betting through one account.
MINUS:
Could use a more generous welcome bonus.
No toll free support number outside the U.K.
No live chat support.
