BestCasinoGuide Review of Rome Casino — The Best Online Casino Pick Of The Week - TheBestCasinoGuide.com

This week at http://www.thebestcasinoguide.com/ we will be reviewing Rome Casino. Although they are relative newcomers to the online gambling industry, Rome Casino has created quite a positive buzz. Sporting a beautiful looking website, exciting games and an innovative, new software platform, Rome Casino is featured on many of the industry’s Top 10 Lists. To make things even better, U.S. based gamblers will be happy to know that they accept accounts from the United States. In just 2 short years since their debut in 2008, Rome Casino has managed to find a niche for itself at the very top of the online gambling world. Let’s see how this hot new casino rates using our 15 point online casino review checklist.

1. Is the casino licensed by a recognized gambling jurisdiction and / or a national government and are all business ownership details available to the public?

Rome Casino is licensed in Costa Rica.

2. Does the casino offer 24 / 7 easily accessible, helpful, polite, live customer support?

They offer 24/7 support by toll free telephone for the U.S. and U.K., by email and by an innovative live support interface built into the software. Support is extremely fast and effective, especially when using the in game support interface or toll free telephone. On the occasions we contacted customer support, our calls were answered by the third ring and all our questions were fully answered.

3. Does the casino have an unblemished reputation on gambling websites and are the vast majority of user comments about the casino positive?

The casino has been on many top 10 lists and enjoys outstanding user feedback.

4. Is the casino on any rogue casino lists or casino blacklists?

No. The casino is not on any blacklists or rouge casino lists.

5. Are all user data and transactions securely stored, encrypted, password protected and only accessed by approved casino employees?

“We take the security and privacy of our customers very seriously. We utilize sophisticated technology to ensure our players a safe, secure and fun gaming environment.

As a Rome Casino player, your account information and personal information are fully protected. Our state-of-the-art security system keeps all transactions and information that is shared between Rome Casino and our customers completely private and we do not share your information with third parties.

In order to ensure your privacy, all transactions are transmitted via a secure server using SSL encryption technology. This includes monetary transactions, which are protected by the SSL system of encryption designed to make certain that all of your personal and billing information remains private and secure. We also validate each monetary transaction using the latest fraud control systems in order to protect you and your personal credit card information.”

6. Does the casino offer a wide variety of easy, secure methods of deposit for all transactions?

Deposits may be made by Credit Card, Western Union, UseMyWallet, ewalletXpress, Neteller, Click2Pay, Fast Wire, EcoCard and MoneyBookers.

7. Does the casino offer prompt, easy payment on your winnings and on your account balance? Are payments made in full unless the gambler is informed of and agrees to split payments in advance?

Withdrawals may be made by Check, Wire Transfer, eWallet or Neteller.

Since Rome Casino uses a source to source system, in order to receive a payment from eWallet or Neteller, the deposit will have to have been made using the same source. In other words, if you want to receive a payment from Neteller, your deposit has to have been made to Neteller.

“All withdrawal requests are processed in three (3) to five (5) business days from their request date. Check requests take up to 4 weeks to arrive, since they are sent from abroad. Wire Transfer requests usually take between 5 and 10 business days until the sum you requested is in your bank account. NETELLER or Ewallet requests that have been approved take no more than a few hours.”

According to the casinos telephone support rep, the maximum withdrawal per week is $2500. Amounts above this will be divided in to equal weekly payments.

8. Does the casino provide free, detailed tracking of your deposits, game play, winnings and losses?

Yes.

9. Does the casino have a full variety of betting options and a wide range of bet denominations? Are the odds and payout percentages clearly posted? Does the casino charge hidden fees on any bets?

Yes. They offer a wide variety of betting options in a full range of denominations.

The gaming software and the Random Number Generator are tested as being fair and honest by Technical Sysytems Testing. TST is a well known and respected independent testing service.

The payout percentage for all casino games is over 97.5%

10. Does the casino offer exciting bonus programs and other incentives? Does the casino also offer loyalty points and a VIP program for its members? Do these programs have reasonable play requirements? Are gamblers forced to accept a bonus?

The casino offers a full and exciting bonus program. Here are the features of the bonus program:

A. Romulus’ Welcome Bonus:

“In the name of Rome’s first great King, our Romulus Bonus will help you build your bankroll to Roman god status! Earn up to $6000 in bonus cash when you collect 400% up to $3000 on your first deposit and 200% up to $1000 on 2nd to 4th deposits.”

B. Remus’ Bonus:

“Romulus’ twin Remus carries on the age-old sibling rivalry with a bonus of his own. With Remus’ bonus, new slots players earn a special 400% welcome bonus up to $3,000 with this imperial slots promotion!”

C. Copia’s Cash Back Bonus:

“In the style of Copia, Roman goddess of wealth and plenty, Rome Casino brings players copious abundance with 25% cash back on your deposit when you play blackjack, video poker or roulette with us!”

D. Weekend Warrior:

“When you engage in weekend casino combat at Rome you’ll be handsomely rewarded. Earn $10,000 in bonus money with ten 150% match bonuses up to $1,000 when you play slots on the weekend and 15% unlimited cash back when you play weekend table games!”

E. Weekday Labourer:

“Feel like you’ve slaved away all day at work? Reward yourself for your effort with the Weekday Labour bonus. During the week, Slots, Keno and Mini Baccarat players can enjoy unlimited deposit bonuses and table game players can also enjoy percentage deposit bonuses or earn 15% unlimited cash back.”

F. Gladiator Program:

“Tired of fighting alone in the arena? Show your loyalty to Rome by referring a friend and be richly rewarded with 15% of your friend’s first deposit in bonus money!”

“In case you do not want to get any bonus for your play, please advise the support@romecasino.com before you start playing, otherwise you will need to wager fully on your bonus.”

At this time Rome Casino is developing a new and exciting VIP Program. Until the new VIP program goes live, contact the Rome Casino VIP manager for assistance. At present, there is a generous VIP program available on a customer by customer basis and details may be negotiated with the VIP Manager. This is according to our conversation with live phone support on 5.22.2010.

11. Does the casino provide clearly written rules easily found on the casino’s website? Do these rules and terms cover all aspects of the casino’s policies and are they written in plain, easy to understand language?

There is extensive, easy to understand information available on the website on the rules, terms and regulations.

12. Does the casino use reputable software makers? Do they provide both installable games and no install required, instant play games?

The software is developed by Top Game. Although they are new company, the business was started by some of the key people at the well known gambling software company, Playtech. Top Game has many experienced gambling software designers on their team and the results reflect this in a very positive manner. The software is amazing looking and the sounds are so lifelike you might think you were in a land based Vegas Casino. The download package is tiny and super easy to install. Judging by the success of the software, look for Top Game to be a major player in the future of Online Gambling software. At present, the games are only available for download.

Here are some of the features of note for the Top Game Software:

The ability to play up to 10 games at once using multi-tabbing.

The ability to switch to real money mode from play money mode with one click.

In-game chat support.

A tiny, fast installing download package.

13. Does the casino have a full selection of exciting gambling games? Do they add new games on a regular basis?

Rome Casino is an advocate of quality over mindless quantity. While they do not boast hundreds and hundreds of online gambling games, they offer a solid selection of the very best online casino games. Among them are Video Slots, Classic Slots, Progressive Jackpots, Video Poker, Double Exposure, Roulette Black Diamond, Roulette Crystal, Roulette Titanium, Multihand Blackjack, Royale Blackjack, Deuces and Joker, Deuces Wild, Jacks or Better, Joker Poker, Mini Baccarat and Keno.

14. Does the casino offer gamblers the option of trying the games at no risk; using play money?

Yes. You may try the casino using play money.

15. Does the casino provide a quality website that looks good, is regularly updated, is easy to navigate and contains all necessary information? Is the website free of  lag? Do they engage in any spamming? Does the website contain any deceptive links or pop-ups?

The casino website features an elegant, ancient Roman look. It has gorgeous graphics and is loaded with useful information. There is even a Strategy Section to help newcomers learn the various gambling games offered at the casino. The website is free of lag and has no pop-ups or deceptive links. The casino does not engage in spamming or the selling of user information.

Special Features, Upcoming Events, Hot New Games and News:

A. Major Contest Announced:

“Win a Trip to Rome – To enter this competition players need to open a real player account and make a deposit. For every $200 spent you get 1 ticket that is entered into the draw. On the 1 June 2010 we will have a draw and the lucky winner will win a trip to Rome, with a partner, all expenses paid. (The trip is 5 nights in the beautiful City of Rome with 5 star accommodation as well as guided tours of Rome.)”

B. As we mentioned in Section 10, Rome Casino will be unveiling their new VIP Program in the near future. Be sure to check for details on their website.

Summary:

Rome Casino may be a recent newcomer to the online casino industry, but they have more than made up for lost time. In two short years they have managed to climb to the very top of most casino ranking polls and it is not by accident that they have achieved this success. They do things right at Rome Casino and they do it with the customer in mind. The 24/7 support is excellent and very fast, they offer a good selection of banking options and they have a generous bonus program that offers something for everyone. Rome Casino has a solid selection of choice online gambling games and the list of games is growing regularly. The software platform is relatively new and built on cutting edge technology. As it grows, so will the list of games offered at Rome Casino. The entire package is wrapped up in a state of the art, elegant looking website. On top of everything else, they accept accounts from the United States.

All things considered, Rome Casino is a worthy addition to the http://www.thebestcasinoguide.com/ list of highly recommended casinos. We are happy to give Rome Casino our seal of approval with a rating of 93 out of 100. Try this exciting casino for yourself and share your results in the user comments that follow this review.

PLUS:

Accepts U.S. based accounts.

Excellent, fast support.

Innovative in-game support feature.

Outstanding software platform.

MINUS:

Maximum weekly withdrawal of $2500 is on the low side for top rated online casinos.

No toll free phone support for Europe or Asia.

Needs more table and specialty games.

Needs no install, flash games.