BestCasinoGuide Review of English Harbour — The Best Online Casino Pick Of The Week - TheBestCasinoGuide.com
This week’s Pick of the Week is the venerable English Harbour Casino. This online casino has been in business since 1997, We would venture to say that in order to have been in business for 13 years, English Harbour must be doing something right. Their longevity alone is a testimony to their success but English Harbour has also established a repuation for exciting gambling in an honest and fair environment. Let’s take a closer look at this well loved veteran of the online casino industry using the http://www.thebestcasinoguide.com/ 15 point online casino review checklist.
1. Is the casino licensed by a recognized gambling jurisdiction and / or a national government and are all business ownership details available to the public?
The casino is licensed with a Preferential Seal issued by the Directorate of Offshore Gaming of Antigua and Barbuda. The business address of the casino is Suite # 15, Woods Centre, Friars Hill Road, St. John’s, Antigua.
2. Does the casino offer 24 / 7 easily accessible, helpful, polite, live customer support?
They offer 24/7 customer support by toll free telephone for North America, international paid telephone, live internet chat and email. Our experiences with their customer support found it to be prompt, polite and informative. Overall the customer support was excellent. Response time is particularly good and even emails are usually answered in an hour or less.
3. Does the casino have an unblemished reputation on gambling websites and are the vast majority of user comments about the casino positive?
English Harbour has an excellent reputation on the internet. The vast majority of user comments are glowing and positive.
English Harbour is a member of the IGC, the Interactive Gaming Council. “We support the IGC’s effort in developing methods of approving fair gambling services on the net. We fully support IGC’s “Code of Conduct” for Internet gambling operations.”
4. Is the casino on any rogue casino lists or casino blacklists?
The casino is not on any rogue casino lists or blacklists.
5. Are all user data and transactions securely stored, encrypted, password protected and only accessed by approved casino employees?
The casino uses security and encryption methods provided by the VeriSign security system. All information is protected with industry standard, 128-bit Secure Socket Layer (SSL) encryption.
6. Does the casino offer a wide variety of easy, secure methods of deposit for all transactions?
Deposits can be made by Pre-paid gift card, Visa, Mastercard, UseMyWallet, Quickcash, Eco, Neteller, Click2pay, Moneybookers and Bank Wire.
To quote the casino’s website, “Players may be charged a fee varying from 1% to 3% for credit card transactions. Additional third-party costs may be applied by the Player’s credit card company and/or the card associations and as such are beyond the Company’s control.”
The casino accepts players from the United States.
7. Does the casino offer prompt, easy payment on your winnings and on your account balance? Are payments made in full unless the gambler is informed of and agrees to split payments in advance?
Withdrawals will be be paid to the player by Bank Wire, Check, Quickcash, UseMyWallet, Neteller, Click2pay, Eco or Moneybookers.
Payments from Neteller, Click2pay, Eco and Moneybookers are not available to players from the United States.
To quite the casino’s website “Your payment is processed 48 hours after submitting a withdrawal request. A portion or all of your withdrawal can be re-deposited to your account through the Redeposit tab of the cashier at any time during this period. All customers requesting a withdrawal MUST submit valid identification to our payment or security departments so that we can process your payment. In the event that you opt to re-deposit a portion of your withdrawal, you will restart the 48 hour waiting period for your withdrawal to be processed. We can process your payout in US Dollars, Euros, and British Pounds. The minimum withdrawal from the casino is 30 per day and the maximum amount that can be withdrawn from the casino is 5,000 per week. Any amount greater than 5,000 will be divided into parts, where no part can be larger than 5,000, and sent on consecutive weeks until the total amount has been delivered. Please note that each processor may have different minimums and maximums.”
8. Does the casino provide free, detailed tracking of your deposits, game play, winnings and losses?
Yes.
9. Does the casino have a full variety of betting options and a wide range of bet denominations? Are the odds and payout percentages clearly posted? Does the casino charge hidden fees on any bets?
There is a wide variety of betting options available. The casino publishes all fees clearly on their website. English Harbour has an overall payout percentage of 98%.
10. Does the casino offer exciting bonus programs and other incentives? Does the casino also offer loyalty points and a VIP program for its members? Do these programs have reasonable play requirements? Are gamblers forced to accept a bonus?
A. Sign up Bonus
“English Harbour Casino would like to ensure you have the most enjoyable experience at our casino. First time customers are eligible to receive 100% up to $800 on your first four deposits. To qualify for this bonus, deposit at least $25 using a valid credit card and receive 100% match bonus up to $200 for each of your first four deposits. (all funds in US dollars).”
B. 7 Level Loyalty Bonuses
English Harbour offers a bonus on all deposits that varies according to the player’s level in the loyalty program. Level one receives a bonus of 5% to 20% per deposit. The top level, the platinum level, receives 30% per deposit plus 50% bonus on first deposit – every Monday – up to $500, 50% bonus on first deposit – every Wednesday – up to $500, 100% bonus on first deposit – every Friday – up to $500 and 10% rebate on weekly deposits – every Friday. For a complete list of the loyalty bonuses for all seven levels, please refer to the casino’s website.
C. Promotions Calender
The casino offers special bonuses through out each month. Players may find the monthly schedule of bonuses by visiting the promotions page on the website and clicking the link for the promotions calender.
D. VIP Plan
E. Tournaments
There are many tournaments available at English Harbour at which players have the opportunity to win large prizes. Be sure to check the website for details.
Players are not required to accept bonus programs.
The play requirements of the sign up bonus are a reasonable 16x the combined total of your purchase and bonus.
11. Does the casino provide clearly written rules easily found on the casino’s website? Do these rules and terms cover all aspects of the casino’s policies and are they written in plain, easy to understand language?
Yes.
12. Does the casino use reputable software makers? Do they provide both installable games and no install required, instant play games?
The software is designed by Vegas Technologies. The company is one of the industry leaders in gambling software and they have established an excellent reputation. The games have good graphics, realistic sounds and are easy to install. The files are small, install quickly and require no user maintenance. There is also a good selection of instant play games available at English Harbour.
13. Does the casino have a full selection of exciting gambling games? Do they add new games on a regular basis?
The casino offers a nice selection of over 100 gambling games. The focus here is on quality rather than quantity. Many of the games offered are quite popular in the online gambling industry. These include well loved games such as Wheel of Chance and Reel Deal Slots. Players will find a choice variety of Video Poker, Slots, Progressives, Baccarat, Blackjack, Holdem Poker, Pai Gow Poker, Roulette, Keno, Bingo Bucks and Craps.
14. Does the casino offer gamblers the option of trying the games at no risk; using play money?
Yes.
15. Does the casino provide a quality website that looks good, is regularly updated, is easy to navigate and contains all necessary information? Is the website free of lag? Do they engage in any spamming? Does the website contain any deceptive links or pop-ups?
The website is well designed with clean, crisp graphics. It is easy to navigate and contains a wealth of information. Of particular interest is the section that contains dozens of useful articles about online gambling and many how to play articles.
They have a strong policy against spamming and do not share user information with third parties. The website is lag free and contains no deceptive links or pop-ups.
This concludes our review of English Harbour Casino. They have successfully lived up to their fine advance reputation. This is a very well run casino that puts a strong focus on providing their customers with a first class gambling experience. They feature excellent customer support, a full range of banking options and a wonderful, varied bonus program. The games are fun to play and while they do not offer 400+ games like some of the top rated casinos, the hundred + games they do offer are among the most popular online gambling games. The website is easy to use and they have a strong respect for the privacy and security of their players. All in all, this is an excellent online casino and we are pleased to give English Harbour Casino the http://www.thebestcasinoguide.com/ seal of approval with a 95 out of 100.
PLUS:
Accepts players from the United States.
Member of the IGC, the Interactive Gaming Council.
Top of the line Bonus Programs.
MINUS:
No toll free telephone for areas outside North America.
Payments are processed 48 hours after submitting a withdrawal request.
