Casino of the Year 2009 – 32Red Online Casino — The Best Online Casino News - TheBestCasinoGuide.com
http://www.thebestcasinoguide.com/ and The Casino Guru are proud to announce the Casino Guru Casino of the Year for 2009. Our choice for Casino of the Year in 2009 is 32Red Online Casino. 32Red Online Casino has succeeded over the years in developing a reputation as one of the most outstanding online casinos in the online gambling industry. They are renowned for the honesty and the transparency of their gambling operations. 32Red Online Casino is licensed by the government of Gibraltar, one of the few casino jurisdictions white listed by the British government. 32Red’s parent Company is registered on the Alternative Investment Market, a section of the London Stock Exchange where they trade under the code TTR.
There is much to be praised in the way 32Red Online Casino conducts it’s business. One of the big draws at this casino is its amazing selection of over 250 3 reel, 5 reel and progressive slot games. 32Red has seen some the largest jackpots for progressive slots in online gambling history with both Major Millions and KingCashAlot paying out jackpots of over £1,000,000. To sweeten the pot, they are promising a future top jackpot that will exceed £5,000,000. If one reads the long list of six and seven figure progressive jackpot winners at 32Red Online Casino, you will begin to understand just how many big jackpots have been paid out by this casino. Top this off with an extra large helping of all the other traditional casino games and you can see why this is such a delicious place to gamble.
This is one online casino that likes to see gamblers get their share of winnings, as witnessed by their consistently high payouts. They have some of the highest payouts in the online gambling industry with, for example, their poker games paying out 100.85% in November, 2009. To further their pursuit of honesty and transparency, all their games are certified as safe and fair by eCorga, the premier organization for the monitoring of online gambling. Combine all this with more than 350 exciting gambling games, superb customer support, an outstanding bonus program plus top of the line Gambling Software from Microgaming and you have all the components that make up our Casino of the Year for 2009.
Please enjoy our review of 32Red Casino. As always, we used our 14 point checklist to review 32Red Casino and they received the highest score of the year with a 98 of 100. Congratulations to the staff and management of 32Red for winning the http://www.thebestcasinoguide.com/ 2009 Casino Guru Casino of the Year award. They should be proud of the job they do running what we consider to be the world’s best online gambling establishment.
1. Is the casino certified by a gaming jurisdiction and / or government?
32Red Online Casino is Licensed by the Government of Gibraltar.They hold license number 00019 as the operators of the 32Red Online Casino and Internet Poker Room, under the provisions of the Gibraltar Gaming Ordinance. 32Red Online Casino is listed on the London stock exchange and they are incorporated in Gibraltar. Their business contact information is:
32Red PlcSuites 9 – 112nd Floor, Building 2EurotowersGibraltar
Telephone: +350 20049357Fax: +350 20047408
2. Does the casino offer 24 / 7 easily accessible customer support?
Yes. 32 Red has 24 / 7, 365 day a year, customer support. Support is offered by toll free telephone, regular telephone, live chat, email, Postal mail and Skype. Our dealings with support by both live chat and telephone found them to be prompt, helpful and polite. They were more than willing to go the extra mile to solve all issues. They are very proud of their support as indicated by this quote. "We are on a Mission To Thrill. Customer satisfaction is our Number One Priority, so if you have any comments about our online casino, good or bad, then we would genuinely like to hear from you. We are constantly trying to improve our service, so your feedback is invaluable to us." Our experiences with their support found this quote to be right on the money.
3. Does the casino have a solid reputation on gambling websites?
Yes. They are recipients of many Best Casino Awards and Top 10 Casino Awards including Winner of the 2009 Casino Guru Casino of the Year Award from http://www.thebestcasinoguide.com/ and Winner of Casinomeister’s Best Casino Award every year since 2003. They have also received Casinomeister’s Best Manager Award. A survey of the various internet search engines results for reviews of 32 Red Online Casino also turned up a wealth of highly favorable reviews.
4. Is the casino on any blacklists?
No
5. Do they offer easy and secure means of deposit / HTTPS for all transactions?
Yes. They offer secure, encrypted deposit by Credit Card, Debit Card, PayPal, NetTeller, MoneyBookers, Click2Pay, EcoCard, Entropay, Ukash, PaySafe Card and Direct Wire Transfer from banks. Most of their deposit methods make funds available for play instantly excepting those governed by outside banking regulations such as Direct Wire Transfer. Direct Wire Transfer funds are available as soon as they clear your bank into 32Red’s account. There are no unreasonable or hidden fees for deposits.
6. Does the casino offer prompt and easy payment on your winnings and your account balance?
32 Red Online Casino uses the same processors for payments as for deposits and follows the same policies. Payments are easy, prompt and not subjected to hidden fees or unwarranted charges.
7. Do they offer tracking for your deposits, play and winnings?
Yes
8. Does the casino have a full variety of betting options and denominations with clearly stated odds and no hidden fees?
Yes. The record payout at the 32Red online casino is £1,094,112.81 on the Major Millions Slot and £1,000,641.13 for King Cashalot. Here is a small chart of a recent payout percentages from 32Red (Statistics are audited and reviewed by eCORGA. a non-profit organization and a respected, independent standards authority for the online gaming industry):
9. Are there exciting bonus programs and other incentives available?
32Red offers an excellent package of Bonuses and Promotions. Here is what they are currently offering gamblers as listed on the 32Red Website.
A. "All new players at 32Red can get a fantastic £32 Free Bonus when joining and making a first deposit of just £10 (or 10 units of your chosen currency), or more."
B. "100% Casino Welcome Bonus: Double your money before you’ve even started – claim up to 250 free chips with our 100% deposit bonus offer for new players! This fantastic offer is available when you register and deposit between 50 and 250 chips – a 100% bonus will be added instantly after your first deposit."
C. "December has arrived, the month of cold weather, carol singers and Christmas shopping. It’s also the time of the year where some employers add a little extra to your monthly salary as a Christmas Bonus. Well, as we’re feeling festive – we’ve done the same and increased our Monthly Match Bonus to £50 in December."
D. "Get Loaded Tournament – You Can’t Lose! Yes, you read it right – our Xmas Get Loaded tournament is a first for online slots tournaments – you can’t lose – in fact, you are guaranteed to make a profit! The tournament costs just €10 to enter, there is €10,000 shared between the top 32 players and a €20 prize for all other positions. That’s nearly €30k in prize money – you would be crazy not to give it a try!"
E. "Earn Red Rubies at 32Red Online Casino! As a player at the UK Online Casino 32Red, we believe in rewarding you the moment you first step into the casino. That’s why we offer a generous Welcome Bonus to get you started and a Monthly Match every month thereafter. In addition, from the first bet you make – you will receive the VIP treatment and collect Red Ruby Rewards which can be redeemed into free casino chips at your leisure. How Red Rubies work… Depending on your choice of casino game, your cumulative stake will be calculated and you will be rewarded with Red Rubies automatically. Every 1000 Red Rubies can be redeemed for 10 free casino chips!"
F. "32Red Online Casino proudly presents Club Rouge, the very best and exclusive players lounge providing special promotions, loyalty points, gifts and exclusive offers to Club Rouge members. Club Rouge and its benefits are reserved for those 32Red Online Casino players who have been invited to join. If you feel that you are eligible for membership please email our Club Rouge Player Support Team."
G. "Ruby Tuesday! Each and every Tuesday we will be giving away unlimited amounts of Red Ruby Rewards on selected online slot games. Check out the exciting Ruby Tuesday featured games for this month and enjoy double or even triple Red Ruby points on them. Earn even greater rewards with 32Red Online Casino and Ruby Tuesday!"
H. "Thursday is Red Letter Day at 32Red Casino. Each and every Thursday, we will be randomly picking at least 5 lucky players who will receive a Red Letter the following day containing their share of 1,000 free casino chips! Any player who plays at the 32Red Casino for real money on Thursdays is automatically entered into the draw – so put a note in your diary – it could be you!"
As you can see from the offerings above, they offer an exciting, substantial and generous package of bonuses and promotions. The bonus program, along with the special promotions, the regular monthly promotions and the weekly promotions, has something for every gambler to enjoy. Be sure to check the 32Red Online Casino website for the terms and requirements for each part of their bonus program and promotions.
10. Does the casino provide clearly written rules easily found on the casino’s website?
Yes
11. Do they have exciting and reputable software makers with flash games or java games if you don’t want to install software?
The software platform is provided by Microgaming Software Systems which is an eCORGA approved software provider for the gaming industry. The platform is secure and stable. The graphics are vivid and exciting. The games are available for download, for flash based instant play and for mobile phones. Microgaming offers gamblers dependable games with exciting graphics that are fun to play, easy on your computer and a treat for your eyes.
12. Do they have a full selection of games?
32Red offers over 350 games for download and almost 200 download free, instant games. To quote 32Red, " When it comes to online slots we really are second to none, with a massive selection of over 250 5 reel and 3 reel video slot machines in both the download and flash casino. The online casino is also home to all variants of roulette, blackjack, 3 card poker, craps and baccarat…. Combine that with top games like video poker, keno, scratch cards, slot tournaments and our monthly new game releases and it’s easy to see why we’ve been awarded the Best Casino title every year since 2003. Check out November’s new games: Alaskan Fishing, Dance of the Masai and Kings of Cash. Coming soon in December are: Buffet Bonanza, Scrooge, Tribal Treasure and Vegas 3 Card Rummy Gold."
13. Do they offer free to play games with play money?
Yes
14. Does the casino provide a quality website?
The 32Red website (http://www.32red.com/) is on the same level of excellence as the rest of their operation. It is well designed, easy to navigate and contains a vast amount of information. In addition to the actual games themselves, gamblers will many sections of useful information to assist them. The website has easy to use navagation bars and many clickable windows that all take you where they are supposed to and do so without lag or popups. 32Red provides a website that is as good you would expect from our winner of the Casino of the Year Award.
There you have it; the detailed review of our 2009 Casino Guru Casino of the Year. It is always a pleasure to review an online casino that is as good as 32Red Online Casino. They have an excellent business operation that is hallmarked by honesty, first class tech support, a solid website, an exciting bonus program and 350 exciting casino games for gamblers to enjoy. These folks know how to run a casino and they really seem to care about providing their customers with the best of everything. Its hard to go wrong when a casino has slot payouts of £1,094,112.81, a poker payout that reached as high as 100.85% in a recent month and has won a Best Casino Award every year since 2003. http://www.thebestcasinoguide.com/ gives 32Red Online Casino its seal of approval with a rating of 98 out of 100. Try them for yourselves and let us know how you make out at 32Red Online Casino. Share your experiences, opinions and comments with all of the users and members of http://www.thebestcasinoguide.com/. As always, gamble for fun and within your limits. May all your bets be winners.
